Terms of Service

These draft terms would form an agreement between you and [insert NHIP legal entity name] for use of the NHIP Hiring Network. The provider address is [insert registered address].

An agency order form, Data Processing Addendum, or plan schedule may add terms. Counsel must define the order of precedence and the method by which a user accepts this agreement.

A user must meet the minimum age and have authority to accept these terms. An agency user who accepts for an organization confirms authority to bind that organization. The account holder must provide accurate information, protect access credentials, and report suspected misuse.

Agency owners assign roles and control team access. Candidates hold separate accounts and do not become agency members through an application.[Insert age, verification, and account recovery terms].

An agency customer must:

• use candidate data for lawful recruitment purposes;
• give required privacy notices and collect required permissions;
• have authority to import candidate, client, contact, and job records;
• keep recruiter notes professional and restrict access by role;
• review generated job content, match evidence, and messages before action.

The agency controls its hiring decisions. It must not use NHIP to infer protected traits, make unlawful decisions, or reject a candidate from a match result alone.

A candidate may create a profile, upload a resume, apply, save jobs, track native applications, manage alerts, and set visibility. The candidate must provide accurate information and must not impersonate another person.

Applying sends the reviewed application to the organization identified in the application flow. Talent Network participation requires a separate choice and should not be preselected.

Agency customers remain responsible for job accuracy, authority, salary disclosures, equal-opportunity duties, and closure dates. Native jobs, authorized imports, and external public-sector roles must carry the correct source label.

A user-directed importer may fetch the public URL that the user supplies. Customers must not use NHIP to bypass access controls, anti-bot systems, robots instructions, or third-party terms. NHIP should not scrape LinkedIn, Indeed, Glassdoor, or private ATS pages.

AI features may structure extracted text, draft editable content, suggest search filters, or summarize evidence. Provider output can contain errors. Users must review output before publication, communication, or hiring action.

Deterministic application code calculates match results from configured components and weights. NHIP may show missing or conflicting evidence and may support evidence-only mode. The service does not promise that a score predicts job performance or hiring success.

Paid plans may set limits for seats, active jobs, candidate records, and AI credits. Prices, billing periods, taxes, renewal terms, grace periods, refunds, and cancellation rights must appear at checkout or in an order form.

[Insert payment provider, refund policy, renewal notice, and statutory cancellation rights]. NHIP may block a restricted action when the account reaches a plan limit.

A user retains rights in content that the user supplies. The user grants NHIP the rights needed to host, process, copy, transmit, and display that content to provide the chosen service. Counsel must define the license term and treatment after account closure.

NHIP retains rights in the service, product design, software, and provider materials. Each party must protect the other party's confidential information and may use it for the agreement. Candidate data may also receive protection under privacy law.

A user must not:

• access another organization's private records or test tenancy boundaries without written authority;
• upload malware, run harmful code, disrupt the service, or evade rate limits;
• sell candidate contact data, send unlawful outreach, or build an unauthorized candidate database;
• reverse engineer protected parts of the service except where law permits;
• use photographs, voice, faces, or protected traits for candidate ranking.

NHIP may connect to payment, email, storage, AI, job-source, and reference data providers. A provider may apply its own terms and privacy notice. External jobs may send the candidate to the original application site.

[Insert approved provider schedule and open-data attribution links].

NHIP may suspend access for security risk, unlawful use, material breach, or unpaid fees after any notice and cure period required by contract or law. A customer may close an account through the documented process.

The agreement must state export windows, deletion timing, backup treatment, legal holds, and the terms that survive closure. Candidate deletion may remain subject to records that an agency must retain under law.

Counsel must draft warranty disclaimers, service commitments, liability exclusions, caps, and indemnities for each customer type and jurisdiction. The final text must address employment decisions, candidate accuracy, third-party services, service interruption, and data loss.

[Insert negotiated warranty, liability cap, excluded damages, and indemnity language].

The final agreement must name the governing law, courts or arbitration forum, notice process, assignment rules, force majeure treatment, severability rule, waiver rule, and amendment process.

[Insert governing law, venue, consumer carve-outs, and formal notice address]. Questions may be sent to [insert legal contact email].